The program “Wien gibt Raum” (engl. “Vienna provides space”) focuses on the use of public space.
Urban public space is like a modern city’s calling card: locals spend a significant part of their daily lives in public areas, and for visitors, public space makes up a major share of the city’s special flair and ambiance. At the same time, public spaces are expected to meet a variety of different, often conflicting needs and interests. City administrations are faced with the task of providing an adequate legal and organisational framework for these needs and interests. In this context, it is important to keep public spaces usable and freely accessible while at the same time guaranteeing safe, speedy and smooth traffic flow. This is an important factor in keeping Vienna the most livable city in the world.
Against the backdrop of this challenge, the City of Vienna decided to launch a new public space management programme termed “Wien gibt Raum”. The programme aims to reorganise the distribution of tasks and responsibilities for official permits and the management of objects and activities in public space. Internal administration processes are restructured; at the same time, users are provided with a new customer interface in the form of a (digital or physical) one-stop shop, which is based on customised software solutions. Moreover, the entire legal framework for official permits regarding public space is evaluated and modernised where necessary. The basis for many steps taken for “Wien gibt Raum” is provided by comprehensive surveying of all objects and structures currently found in public areas.